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Customer Service

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Fulfillment Policies

Refund Policy
Partial refunds will be provided for services not yet received.

Tutoring & Consulting: 5% cancellation fee applied to all services purchased.

On-campus School Classes: $50 cancellation fee.

Practice tests: No refunds provided.


Delivery Policy

Tutoring & Consulting: Services will be scheduled with customers after payment has been received.

Practice Tests: Practice Tests will be available online to be taken unlimited times for 3 months after purchase date.


Return Policy
No returns accepted.

Cancellation Policy
Tutoring: 24-hour notice is required to avoid a $100 cancellation fee.
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